A HELPING HAND IN A COMPLICATED WORLD

🔒 Privacy Policy & HIPAA Notice

Your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, protect, and disclose personal information.

📋 Information We Collect

  • Basic client contact information (name, phone number, mailing address, email address).

  • Details related to tasks you request assistance with (e.g., account numbers, medical billing information, insurance appeals).

  • Any forms, documents, or information you voluntarily share with us to perform services on your behalf.

🔐 How We Protect Your Information

  • We maintain strict internal security protocols.

  • Access to client information is limited to authorized staff handling your case.

  • We use secured systems and encrypted platforms whenever possible to store and transmit information.

  • Paper documents, if any, are stored securely and destroyed appropriately.

📄 HIPAA Compliance Statement

While Anderson Senior Assistants is not a covered entity under HIPAA (Health Insurance Portability and Accountability Act), we voluntarily follow HIPAA-compliant standards when handling sensitive client information such as medical bills, insurance claims, or health-related documentation.

  • We treat all client information as strictly confidential.

  • Any health or insurance data you share with us is used only to complete the tasks you request.

  • We do not sell, rent, or share your private information with any third parties except as necessary to perform authorized services.

📬 Contact Regarding Privacy

If you have any concerns or questions regarding your privacy or our handling of your information, please reach out to us at info@andersonseniorassistants.com